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It is always mind opening to provide IT support to my parents. They face problems i would never think of. Things you take for granted are totally new to them. Even when i try to explain the most basic concepts how the software and the hardware works, they look at me as i would explain theoretical physic. They are the exact opposite of a digital native.

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My mother owns and uses an iPod since two weeks. Surprise, suprise…just today she learned that you can also browse websites with safari. Maybe she thought it’s a tour guide app for africa.

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